Privacy Policy

1. Personal Information We Collect

We collect information about you or your device from various sources, depending on how you use the Services. If you choose to use additional features, we may need to collect additional data to support those features.

Personal information you provide voluntarily: includes contact information (name, email address), authentication information (credentials for accessing your account), creative content (videos, images, audio, voice samples, scripts you upload, which may include your face, voice, or other identifiable characteristics), correspondence records, and payment information (processed by payment processors; we do not store your card number).

Personal information we collect automatically: includes device data (operating system type and version, device model, browser type, screen resolution, IP address, unique identifiers, language settings, and approximate location), web browsing and online activity data (pages visited, time spent, navigation paths and timing), and information collected through cookies.

Data consolidation: By using the Services, you consent to our combining information from different sources to personalize communications and improve our Services.

2. How We Use Your Personal Information

Identification and authentication: To verify your identity or eligibility when accessing and using the Services, and to protect your data security.

Providing the Services: To provide the Services you request, including generating and processing voiceover, AI voice, AI video, and AI image results, responding to your inquiries, and managing our relationship with you.

Payment processing: For billing and payment processing, issuing rewards, or collecting outstanding payments.

Service and algorithm optimization, research and development: We review and analyze usage information and statistics to maintain and improve the Services and related algorithms, support customer service, conduct research, and develop new products and services.

Communications, content moderation, and compliance: To communicate with you, moderate content you create or upload to detect inappropriate elements, and process your data to exercise rights and comply with legal obligations.

3. Legal Basis for Processing Your Data

Consent: Where you have consented to certain processing, we will process your data accordingly, such as when you consent to the use of cookies.

Contract necessity: We will process your data when necessary to provide the Services you request, or to enter into and perform a transaction between you and us.

Compliance with legal obligations: We will process your data when we have a legal obligation, such as complying with tax, labor, and accounting obligations.

Legitimate interests: We will process your data where we or a third party have a legitimate interest that is not overridden by your rights and interests, such as for product development and internal analysis, and to improve service security and performance.

4. Data Storage and Retention

We store your data on servers located in the United States and other countries where we or our service providers operate, and we implement strict internal controls to limit data access to designated personnel only.

We retain your data only for as long as necessary to achieve the purposes described in this Policy, as required by applicable laws and regulations, and as necessary for legitimate business, compliance, and legal purposes.

We will not retain your data beyond what is necessary or after the purpose of collection has ended, unless required or permitted by applicable law. We reserve the right to delete, destroy, or de-identify data that is no longer necessary.

Where applicable, unless legally required to retain, we will delete your data at your request.

5. Data Security and Protection

We adopt appropriate technical and organizational measures to protect your data against unauthorized or illegal processing, accidental loss, destruction, or damage, including the use of encryption technologies, strictly limiting the number of personnel who can access data and requiring them to comply with confidentiality obligations, and establishing a dedicated information security department.

We strive to only collect and process data necessary to provide the Services by default, and do not publish or share your data by default.

Although we are committed to protecting your data, no electronic data transmission or storage can be absolutely secure. Please do not disclose sensitive information such as passwords or card numbers when using the Services, as data security also depends on your safe usage practices.

6. Who We May Disclose or Transfer Your Data To

Except as expressly provided in this Policy, we will not share or transfer your data to any third party. We will only share in the following circumstances: with your (or guardian's) consent; as required for administrative or judicial purposes; to protect our legitimate rights in legal proceedings involving us; as expressly permitted in our Terms of Service; to protect the Company, individuals, or the public from harm; or for further archiving or de-identification.

We may share your data with affiliates and third parties supporting the Services, including hosting or operating services, storage, content distribution, security, research and development, analysis, online payment, customer and technical support, content moderation, etc., and require them to adopt appropriate security measures.

In connection with mergers, acquisitions, or asset sales, we may transfer your data to another legal entity and will continue to protect your data in accordance with applicable laws and this Policy.

7. Cross-Border Data Transfer

We may transfer your data to countries or regions outside your country or residence solely for the purposes described in this Policy and in accordance with this Policy and applicable laws.

Before any cross-border transfer occurs, we will consider applicable legal and regulatory requirements and ensure that the recipient adopts appropriate security measures through appropriate contractual safeguards in accordance with applicable laws.

8. Your Rights Over Personal Data

After completing account registration and taking reasonably necessary identity verification measures, you can contact us through the methods in 'Contact Information' to access, modify, and delete data you have submitted.

To the extent applicable under local laws, you may have the following rights: right to know and access, right to rectification, right to withdraw consent, right to data portability, right to request deletion or restriction of processing, right to object to processing, and right to delete your account.

Before fulfilling your request, we will first verify your identity and respond within the period required or permitted by applicable laws. These rights are not absolute and may be limited in certain circumstances.

9. Cookies

Cookies are small information files that websites or applications transmit to your browser and store on your device. We use Cookies and automatically collected information to personalize services, provide customized advertising and content, monitor and analyze service performance, and track site usage metrics.

If you do not want us to collect data through Cookies, you can set your browser to refuse Cookies from Manyfy. Please note that after refusing Cookies, you can still use the Services, but your ability to access certain areas may be limited.

10. Minors and Guardian Consent

Individuals under 13 years of age or other minimum age specified by applicable laws in your jurisdiction may not use the Services. Minors who have reached the minimum age but are still underage may only register for and use accounts on behalf of their parent or legal guardian.

We do not knowingly collect or solicit data from minors below the minimum age. If you become aware that such minors have registered for accounts without appropriate guardian supervision, please notify us through 'Contact Information' and we will promptly investigate and take measures to delete relevant data and accounts.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this Policy and posting it in the Services.